At Selective Trendz, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit or interact with our website: www.selectivetrendz.com.
1. Information We Collect
We may collect and store the following types of information:
- Full name, address, phone number, and email address
- Order details and purchase history
- Login credentials and account details (if registered)
- Messages or inquiries sent via contact forms or support
- Device type, IP address, browser type, and usage data via cookies and analytics tools
2. How We Use Your Information
We use your data for the following purposes:
- To process and fulfill orders, including delivery and payment handling
- To provide customer support and manage your account
- To send order confirmations, delivery updates, and promotional messages via WhatsApp, SMS, or email
- To improve website performance and enhance your browsing experience through analytics
3. WhatsApp, SMS & Email Marketing Consent
By submitting your contact number and/or email, you consent to receive:
- Order-related communications
- Promotional offers, product updates, and marketing messages
You may opt out of promotional communication at any time by replying “STOP” or contacting us directly.
4. Shipping & Returns
Before placing an order, please review our separate Shipping Policy and Returns & Exchanges Policy. These clearly outline delivery timelines, refund procedures, and conditions for eligible returns.
5. Use of Cookies & Analytics
We use tools such as Google Analytics and Meta (Facebook) Pixel to track site performance and user behavior. These may collect non-personal, anonymous data such as:
- Device and browser type
- Country or region
- Time spent on site and pages visited
Cookies help us offer a personalized experience and better services.
6. Age Restrictions
Selective Trendz does not knowingly collect personal data from children under the age of 13. If you believe we have inadvertently collected such information, please contact us, and we will take prompt action.
7. Third-party Sharing
We only share your personal information with trusted third parties for purposes such as:
- Logistics and delivery services
- Payment gateways and fraud prevention
- Affiliate platforms or marketplaces (if applicable)
All third parties we work with are required to uphold strict data protection standards.
8. Your Data Rights
You have the right to:
- Access the personal data we hold about you
- Request correction or deletion of your data
- Withdraw consent for marketing at any time
To exercise your rights, please contact us at:
📧 selectivetrendz@gmail.com
9. Policy Updates
We may revise this Privacy Policy periodically. All changes will be reflected on this page with an updated “last revised” date.
Last updated on: 21 July 2025
